Terms and Conditions

 
  • At Alore Aesthetics, we are committed to providing exceptional services to our valued clients while maintaining a smoothly organized schedule. To ensure the best experience for all, we have established the following cancellation policy:

    Rescheduling with Adequate Notice: We understand that plans can change. If you need to reschedule your appointment, we kindly request at least a 24-hour notice. Failure to provide at least 24-hour notice will result in a cancellation fee amounting to 50% of the total service cost. No exceptions will be made.

    No-Call/No-Show Policy: Failure to show up for your scheduled appointment without prior notification will result in a fee equivalent to the total cost of the scheduled service.

    Confirmation Requirement: It's essential to confirm your appointment within 24 hours of the scheduled time. Failure to confirm within this timeframe will be considered a cancellation, and a fee of 50% of the total service cost will be applied.

    Grace Period: We value your time, and to be fair to all clients, we allow a 5-minute grace period for each appointment. If you arrive later than 5 minutes past your scheduled appointment time, we will need to reschedule your appointment, and our cancellation policy will be enforced.

    Consent: By requesting an appointment with Alore Aesthetics, you acknowledge and consent to abide by the policies outlined above.

    We appreciate your understanding and cooperation in helping us maintain the high standards of service at Alore Aesthetics. If you have any questions or concerns regarding this policy, please feel free to contact us.

    Thank you for choosing Alore for your eyebrow and lash lift needs. We look forward to serving you with excellence.

  • At Alore Aesthetics, our top priority is ensuring that our clients are delighted with their eyebrow and lash lift services. We stand behind the quality of our work, and if for any reason you are not fully satisfied with your experience, we offer a customer satisfaction money-back guarantee on a case-by-case basis.

    Our commitment to your satisfaction includes the following terms:

    Service Quality Assurance: We are dedicated to delivering services of the highest quality, performed by skilled professionals. If you are not satisfied with the results of your eyebrow and lash lift service, we are here to address your concerns.

    Case-by-Case Evaluation: To initiate the money-back guarantee process, please contact us within seven (7) days of your initial appointment. We will schedule a consultation to assess your concerns and determine the appropriate resolution.

    Refund or Service Adjustment: Depending on the nature of your concern, we will work with you to find the best solution. This may include a full or partial refund, or the option to receive an additional service to rectify the issue.

    Client Responsibility: We appreciate your honest feedback and cooperation in addressing any concerns. In some cases, we may require before-and-after photos or other relevant proof to assess the situation.

    No-Show or Late Cancellation: Please note that this satisfaction guarantee does not apply to cases of no-show or late cancellations, which are subject to our regular cancellation policy.

    We genuinely care about your experience at Alore Aesthetics and are committed to ensuring your satisfaction. Our client satisfaction money-back guarantee is a testament to our dedication to providing exceptional service.

    If you have any questions or need to initiate the guarantee process, please contact our office, and our team will be happy to assist you.

    Thank you for choosing Alore Aesthetics for your eyebrow and lash lift services. Your satisfaction is our priority.

  • We offer the following payment options for your convenience:

    Debit and Credit Cards via Square

    Cash (exact change is appreciated)

    Zelle

    Apple Pay

    We do not accept personal checks. Payment is due at the end of your appointment or as instructed by our staff. Thank you for choosing Alore Aesthetics for your services